How To Modify Your Order
We love simplicity and variety. We especially love it when they come together well. That's why you are always welcome to place one or more orders among all our product lines in any given week. Additionally, like in great programmed workouts and classes - someone else is designing for you, the experience is always different, but you can still further modify if you wish.
We take a similar approach with our food – a new mix of tasty meals for you every week (from a big pool of 600+ choices), no choice-making required on your end, but two types of simple customization there for you if you need it:
“When you want it” One-Time Meal Substitutions - If you see a meal you do not want or one you want more of for our Mixitarian and Vegetarian meal lines, email us with your mod request before the Thursday midnight order deadline and we'll take care of it for you.
Permanent substitutions for ingredients you just can’t eat - Got a specific ingredient you’re allergic to or can’t eat? Try a standing substitution request which allows for automatic swapping out of the most common protein types and allergens that folks request to avoid, along with other items (can anyone say beets?) we’ve seen folks frequently step around. Set your substitutions when you place your order (we used to do this through a separate form, no more) and we’ll substitute any meals containing the no-no item with another meal from the same delivery. A few key notes:
If your standing sub requested item is not available, you're welcome to review the meals in a given week and request any specific meal swaps you'd like via email.
We take a similar approach with our food – a new mix of tasty meals for you every week (from a big pool of 600+ choices), no choice-making required on your end, but two types of simple customization there for you if you need it:
“When you want it” One-Time Meal Substitutions - If you see a meal you do not want or one you want more of for our Mixitarian and Vegetarian meal lines, email us with your mod request before the Thursday midnight order deadline and we'll take care of it for you.
Permanent substitutions for ingredients you just can’t eat - Got a specific ingredient you’re allergic to or can’t eat? Try a standing substitution request which allows for automatic swapping out of the most common protein types and allergens that folks request to avoid, along with other items (can anyone say beets?) we’ve seen folks frequently step around. Set your substitutions when you place your order (we used to do this through a separate form, no more) and we’ll substitute any meals containing the no-no item with another meal from the same delivery. A few key notes:
- Substitutions requests are by order, not by user account - So for recurring orders it’s easy as pie. Just add the sub request to your orders (you can have different ones for different orders under your account) and we’ll handle the rest. But for one-time orders you’ll have to re-enter the request the next time you create an order.
- Meal swapping results – Substitutions mean you sometimes will get more than one of the same meal in a delivery but works out pretty well as a first step on the customization journey.
If your standing sub requested item is not available, you're welcome to review the meals in a given week and request any specific meal swaps you'd like via email.
EAT WELL. DO WELL. FEEL GREAT.
